Grow your business with self-guided tours. It's easy.
You sell amazing guided tours. But let’s face it, less than 10% of travelers take tours. The remaining 90% never take tours —they don't fit their schedule, or may not be in their language. Some people just don't prefer groups, or don't have the budget for a private guide. Would you like to expand your business to serve the remaining 90%?
SmartGuide is a ready-built platform for publishing your own engaging and certified Covid-safe guides. Digitize the story of your best existing guide yourself for free in our Content Management System in as little as 1 hour or have our expert team prepare it, turnkey, for you. You can then sell your digital self-guided tour as a new product.
Promote your country and culture to the world of independent travelers
Address new customer segments ahead of competition.
With smart-guided tours, you can attract even tourists who would not go on a group tour, because they value independence, flexibility, or if you have a limited budget. You can also offer digital guides for less common foreign languages, where maintaining a live guide is not economical.
Create additional income with a self-guided tour product
You can upsell self-guided city tours on top of your main products or sell it as a new product.
Launch self-guided tours even if you have a limited budget
You can publish guide yourself via our Content Management System for free. But if you have some budget, our content team will be happy to help you out to save your time.
Maintain consistent top-quality experience
A great live guide delights customers, but a poor guide can spoil your brand. You can digitize your best tour guide and deliver the same great story to all your customers.
Engage every audience and expand your portfolio
You can prepare mainstream content for everyone and thematic tours for specific audiences. The same place or exhibit can have a different story for kids and for history buffs, both in text and audio. All in as many languages as you want.
Keep your customers safe from Covid-19
A contactless guide on one’s phone leads tourists independently and saves you a lot of trouble with disinfection. With a solution certified by Seal of Excellence in Covid-19 response by the European Commission you can serve even customers who are afraid of Covid in a tour group.
Promote your tour services to the world of independent travelers
Custom-built apps fail after 2-3 years without maintenance. SmartGuide provides automated updates and user care, so there’s no headache for you and no extra IT budgets.
Maintenance, replacement and recharging of traditional audio guides are eliminated with SmartGuide’s digital guide solution.
What do our clients worldwide think about SmartGuide?
“Discussions with another app vendor took months and led nowhere. SmartGuide was up and running 2 weeks since we first met and we got rid of headaches with an audio system. SmartGuide allowed us to add new routes and languages quickly to react to changing customer demands during the pandemic. We are now preparing walking routes to continue guiding our clients when they hop off the bus.”
“We have been looking for a truly innovative solution that can really these days attract locals and tourists back onto green trains from cars and buses, show them how interesting our regions are and extend our exposure to the customers with an up/cross-sell potential beyond our trains – SmartGuide.”
“We had over 10,000 passengers adding SmartGuide to their ticket in the first month only. It is amazing that 65% of those who use SmartGuide spend more than 45 minutes in their 1st session.”
“We use the SmartGuide application for foreign language visitors. This solves the problem of the lack of foreign language live guides. We chose SmartGuide instead of paper and traditional audio guides, because the application is much more attractive to visitors. We were positively surprised by the results that during the first season, users of the application consumed an average of an incredible 80% of all content.”
“We first tested the SmartGuide application in the Czech language and, for the 2020 season, we decided to add other language versions for visitors from foreign countries. This will make it easier for them to walk through the garden and learn about it comfortably in their own language. Team SmartGuide was very professional and helpful in preparing the guide.”
“We are already excited about enhancing our two 5 walking tour brochures into 10 multimedia guides in less than a month. We could not believe that SmartGuide motivated 30% of tourists to explore beyond the over-crowded Royal route.”
“We first digitized the guide to our city on the SmartGuide platform in 2017 and we immediately won first place with it in the Golden Coat of Arms competition, which recognizes innovations in tourism. Since then, the application has improved even further and everything works perfectly.”
“We knew that developing a high-quality app would be extremely expensive. At the same time, we didn't want to compromise on our requirements for quality and usability. That's why we chose SmartGuide, a platform that offers an amazing user experience, is global and can navigate tourists around. Being able to centralize all the Infocentre's offerings in one place is a huge advantage. We are able to meet the demands of both domestic and international visitors with the app.”
Damir uulu Maksat
“The Kyrgyz Republic’s Department of Tourism first began collaborating with SmartGuide in 2019. Since then, SmartGuide has created digitized tours for four of our major destinations namely Bishkek, Osh, Naryn and Karakol for our international and Russian-speaking visitors. The SmartGuide Team was very helpful and professional in preparing the guide, and we are glad to be working with them.”
The easiest way to introduce self-guided tours
Audio Guides in multiple languages reduce your costs and increase revenue
See SmartGuide in action
Discover how SmartGuide helps travel businesses like yours
SmartGuide is widely endorsed throughout the travel industry
Member of the WTFL Advisory Board
"Revolution in travel."
Are you a tour operator or a travel agency?
Let's talk! We’ll show you how easily you can transform the customer experience and increase your travel business’s profitability with SmartGuide.